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Concurrent Session Abstracts - Charlottetown, PEI - June 20-23, 2010
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Session A - Monday 10:30-11:30

Session B - Monday 1:00-2:00

Session C - Monday 2:15-3:15

Session D - Monday 3:30-4:30

Session E - Tuesday 10:45-11:45

Session F - Tuesday 1:45-2:45

 

Session A Monday 10:30-11:30

 

Learning Spirals – What the Internship Taught the Co-op Program That Taught the Internship

Presenters: Anna Cranston & Ally Howard, Management Career Services, Dalhousie University  

 

Abstract:

Unique in Canada, Dalhousie University’s Corporate Residency MBA program was launched in July 2009. The success of the mandatory Commerce Co-op program at Dalhousie was a major catalyst in redesigning the MBA to contain an eight month corporate residency internship.  Best practices and lessons learned from the co-op program provided a foundation on which to grow this innovative graduate work-integrated learning model. 

 

In turn, the lessons learned in the development of new employer partnerships and the design of a truly integrative program have provided insight, knowledge and fresh perspectives that can now benefit the undergraduate co-op program.

 

This session will compare the designs of the Commerce Co-op and CRMBA programs, explore the synergies emerging from employer relationship development strategies, and consider future applications for a co-creative learning environment.  

 

Mentorship Rocks: Results of a 3 Year Analysis of a Co-op Mentorship Program

Presenters: Kathleen McDowell & Philip Brown, University of Toronto Scarborough

 

Abstract:

This presentation will look at a specific Mentorship program and evaluate the impact of job search documents and the successful integration into the Work Term Preparation Course (WTPC) and the Co-op Students Association (CSA). 

 

The Management Co-op Department at University of Toronto Scarborough (UTSC) developed and implemented a Mentorship program in conjunction with CSA on campus in 2007: Mentors in Co-op (MiC).  This program provides an opportunity to network and gain skills for both the first year and upper year students.  The guidance that the first year students receive from their Mentors assists the Coordinators in providing more targeted appointments (cover letter, resume critiques and mock interviews) with individual students.

 

We will review our results of data analysis for 3 years including that of the Job Search Assignment marks from the WTPC where the Mentors had a hand in critiquing and providing feedback to their Mentees on their resumes. We hypothesize that when we investigate the recruitment cycles that the data will show that former Mentees have increased participation in seminars, Coordinator appointments and placements.

 

Further to the Senior level students becoming “Student Ambassadors”, we have been able to increase the engagement level of CSA in order to have them ultimately manage the program.  Also, integrating the program into the WTPC has increased the level of networking the students participate in which in turn, assists in a heightened level during their job seeking process and work terms.

 

THE TWITTER-PATTER OF LITTLE TWEETS: BEST PRACTICES WHEN USING SOCIAL MEDIA
AS TOOLS FOR STUDENT COMMUNICATION

Presenter: Rachel Armstrong, University of British Columbia
 

Abstract:

Having used web 2.0 and social media tools/sites for everything from personal interest to professional communication as a career advisor, recruiter/university liaison and co-op coordinator, the need for understanding etiquette around each tool became very clear to me. 

 

Every web 2.0/social media tool was designed and implemented for a different purpose.  Understanding the context (what each tool is intended for, how it is used and where it has cultural relevance/who uses it) will play a huge part in deciding which tools we deem appropriate for communicating with students, and adopt as mediums for providing service. 

 

I would like to first shed some light on the history and purpose of some of the most commonly used social media/web 2.0 tools such as Facebook, Myspace, LinkedIn and Twitter.  From there we can identify the ways in which we use these tools both personally and professionally, and the ways in which students use these tools personally and academically/professionally.  Finally, we can identify some best practices as a group (and some horror stories we can share to help prevent others from making the same mistakes) we can turn to when designing new communications policies with our students.

 

Mapping Co-op Instructor Influence on International Students through Curriculum and Communication

Presenter: Sarah Gibson, Thompson Rivers University

 

Abstract:

This joint research initiative by Thompson Rivers University (TRU) and Royal Roads University (RRU) provides an overview of findings on international student learning in co-op education programs.  The study is being conducted for a master’s degree thesis on the impact and influence of co-op instructor curriculum and communication at TRU.  Aimed at inspiring dialogue between co-op instructors and practitioners, the research findings will map emerging themes for international student perceptions, expectations, and support requirements in co-op programs.

 

The following research questions will be explored:

 

Do co-op practitioners influence student perceptions of career management through selected communication channels and course curriculum?

Are there cultural differences that can be addressed through targeted communication strategies?

How can co-op practitioners create and measure culturally appropriate learning opportunities?

 

THE CASE FOR GOOD WRITING SKILLS IN COVER LETTERS: ACADEMIC CREDITIBILITY IN CO-OP

Presenter: Tanya Behrisch, Simon Fraser University, Business Co-op

 

Abstract:

In 2007, SFU Business Co-op made a proposal to the SFU Student Learning Commons to form a partnership to improve Business Co-op students' writing skills as they relate to Co-op cover letter writing.  

The Student Learning Commons (SLC) is an academic learning centre at SFU mandated to support students in their academic writing.

 
Historically, Co-op writing has not been eligible for peer review or consultation within the SLC, as Co-op has been viewed as being outside the academic domain.  However, this has changed as Co-op has gained additive credit status at SFU.

 
A series of intensive 2-hour writing workshops was launched in February 2008, using volunteer peer educators and a Writing Services Coordinator who works one-on-one with workshop participants. Following the workshops, Co-op students are encouraged to revise their cover letters and to revisit the SLC for further feedback.  

 
The success of these workshops led to their expansion in 2009 to include all of Work Integrated Learning (WIL) at SFU.  Co-op students are encouraged to bring their Co-op cover letters to the SLC for one-on-one consultation, with the aim of improving students' academic writing skills overall.  

 

The prime target group benefiting from this partnership are WIL students whose first language is not English and whose writing skills stand the greatest opportunity for improvement.

 

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Session B Monday 1:00-2:00

 

Uniting Co-operative Education and Career Services - The Challenges of a Newly Blended Family  

Presenter: Karen Reimer, University of Guelph

 

Abstract:

The vision of a “one-stop shop” for all co-op and career related services for employers, students and alumni while avoiding duplication of administrative services is a great business model. However, much like a newly blended family, the newly merged co-op and career departments may suffer extensive growing pains as the two culturally different departments attempt to embrace a common vision. This session will look at the growing pains and successes of a centralized Co-operative Education & Career Services department that embarked on the journey of blending two 'families' structurally, physically and financially. The University of Guelph will present a short overview of their own methodologies, accomplishments and lessons learned in their processes.  

 

Moments of Truth: An Expert Panel Faces The Toughest Issues For Co-op/Internship Professionals  Part I

Presenters: Scott Weighart (Northeastern University), Nancy Johnston (Simon Fraser University), & Anita Todd (University of Cincinnati)

 

Abstract:

With the assistance of a CEIA grant, Scott Weighart—author of Find Your First Professional Job and Exceeding Expectations—has just published Learning from Experience: A Resource Book by and for Co-op/Internship ProfessionalsIn search of best practices, Weighart interviewed 17 educators, asking them to weigh in on every aspect of running a co-op or internship program.  In this session, Weighart will facilitate a panel discussion featuring at least two contributors to the book: Nancy Johnston of Simon Fraser University, and Anita Todd of the University of Cincinnati.

 

The panel will tackle the toughest questions that the book project yielded:  In the face of the constraints of workload and resources, how do professionals keep an educational focus instead of becoming just a placement manager, trying to leverage learning opportunities wherever possible?  How can we engage students in meaningful reflection?  To what degree should professionals “play God” in terms of determining who works where?  The panel will discuss these questions and more.

 

Engaging Liberal Studies Students in a Required Internship Process

Presenter: Devin Rozansky, Endicott College

 

Abstract:

Endicott College’s required internship program is a large selling point to students, but it strikes fear into the heart of parents and students alike when the students are majoring in Liberal Studies. Parents frequently cannot imagine their student fitting into any workplace, and students despair that their major will doom them to a life without a career.  Through the process of searching for an internship, however, students frequently find careers that they are not only qualified for, but also passionate about.  This presentation will begin by discussing the Endicott College model of requiring a series of three internships during a student’s college career.  We will then discuss how to specifically engage Liberal Studies students in the process and how to help them have a successful internship experience

 

“1 vs. 100” a Fun and interactive game show that will challenge your knowledge of cultural diversity in a co-op environment

Presenters: Joanne Foxton & June Martin, Georgian College – The Centre for Co-operative Education, Internship and Career Services

 

Abstract:

In this remake of the NBC Game Show “1 vs. 100”, participate as a “Mob” contestant and test your knowledge through multiple choice trivia questions based on cultural diversity affecting students and employers in Canada.  Contestents will test their knowledge of cultural interpretations in the world of Co-op, utilizing “clicker” technology.  Participants will be presented with multiple choice questions to which they must select the correct answer in order to continue.  The remaining player wins! 

 

Learn from your peers in this interactive and fun session and celebrate Canada’s cultural melting pot and growing number of international students, internationally trained individuals and long time citizens/residents who would like to share their cultures with others. 

 

You’re teaching – but are they learning?  Delivering co-op career services to match learning styles

Presenters: Robert Wooden & Jessica DeCoste, Management Career Services, Dalhousie University

 

Abstract:

Everyone naturally has a learning style preference. Co-op practitioners can help their students by delivering services in a way that provides career related assistance in a format that will allow them to learn with ease. Dalhousie’s Management Career Services (MCS) is currently working towards the goal of delivering our service offerings to meet each learning style preference.

 

In addition to a brief introduction of learning styles, this workshop will review the MCS template of service delivery according to learning style preferences and give participants the chance to contribute to an ideal model of career service delivery.

 

In this session participants will:

·         Explore how to deliver your co-op services in a way that allows each student to learn within their preferred learning style

·         Discover new (and often time saving) ways to transform your current co-op service offerings

·         Find out what your peers are using to deliver their service offerings

·         Learn about the benefits of providing services that meet each learning style preference

·         Create an ideal template for meeting learning style preferences of all students

 

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Session C Monday 2:15-3:15

 

Telephone Excellence – Part I

Presenter: Mary Jane Copps, The Phone Lady

 

Abstract:

This “work” shop is designed specifically for professional co-operative education practitioners and is divided into two sessions, delegates can attend one both session.

 

Discover your unique “phone personality” and learn how to communicate more effectively

with both current and potential employment partners.


Session one will begin with:

*Current phone etiquette guidelines

*How and when to leave messages

*How to work with gatekeepers

*Listening skills that reveal the “body language” of a phone call

 

Session two covers:

*The secrets of “cold calling” – what to say on the phone and when to say it

*How and when to follow up

*When to ask questions and what questions to ask

*How to stay motivated to make one more call

 

The Phone Lady specializes in business communication, specifically using the telephone to “make things happen”. Workshop attendees are more confident on the phone, have more messages returned, develop stronger relationships and have a higher level of job satisfaction.

 

Moments of Truth: An Expert Panel Faces The Toughest Issues For Co-op/Internship Professionals  Part II

Presenters: Scott Weighart (Northeastern University), Nancy Johnston (Simon Fraser University), Anita Todd (University of Cincinnati)

 

Abstract:

With the assistance of a CEIA grant, Scott Weighart—author of Find Your First Professional Job and Exceeding Expectations—has just published Learning from Experience: A Resource Book by and for Co-op/Internship ProfessionalsIn search of best practices, Weighart interviewed 17 educators, asking them to weigh in on every aspect of running a co-op or internship program.  In this session, Weighart will facilitate a panel discussion featuring at least two contributors to the book: Nancy Johnston of Simon Fraser University, and Anita Todd of the University of Cincinnati.

 

The panel will tackle the toughest questions that the book project yielded:  In the face of the constraints of workload and resources, how do professionals keep an educational focus instead of becoming just a placement manager, trying to leverage learning opportunities wherever possible?  How can we engage students in meaningful reflection?  To what degree should professionals “play God” in terms of determining who works where?  The panel will discuss these questions and more.

 

Online Discussions During Cooperative Education: Merging Theory and Practice

Presenter: Nancy Murray, University of Wisconsin – Stout

 

Abstract:

See how online discussions for co-op students help them grow!  This workshop will provide a review of qualitative research conducted by the presenter which supports benefits in dimensions of Community, Identity and Practice for students who participated in online discussions during their full-time off-campus co-op work experience. Part 2 of the presentation will provide best practice recommendations of administering an online discussion for full-time off campus co-op students.   

 

How Diversity and Anti-Oppression Educators Handle the Challenges of Their Practice

Presenter: Kirsten Somers, Mount Saint Vincent University

Abstract:

Most universities are seeing an increase in diversity within the student body, specifically with more international students on campus.   Co-op practitioners, in our service delivery, must be aware and sensitive to diversity issues and diversity education is the most widely used method in gaining a heightened sense of diversity issues in the workplace. Talking about diversity education directly relates to how co-op practitioners, as employees, coaches and mediators handle their practice on a daily basis.  

This presentation will highlight results of research conducted about diversity and anti-oppression educators working in the non-profit, settlement and corporate sectors in Halifax, Nova Scotia and Toronto, Ontario.  The qualitative research explores challenges that educators face when facilitating discussions about diversity.  This presentation will also discuss, in a broader sense, the challenges of facilitating and mediating diversity in the workplace which is useful for co-op practitioners, co-op managers, directors and educational researchers who are seeking a wider-reaching approach to this issue.

 

Making the Grade:  Assessing the impact of co-op education on grade point average

Presenters: Larry Iles, Susan Forseille, & Sarah Gibson, Thompson Rivers University

 

Abstract:

Research, advocacy, and promotion supporting the educational benefits of co-op is vital in today’s economic and post secondary environments.  This research project was conducted by TRU’s Career Education Department to explore the relationship between enrolment in co-op education programs and grade point average.  The longitudinal case study will compare multi-year data of students enrolled in voluntary co-op programs against their academic peers not enrolled in co-op. The research will examine variables such as degree and diploma programs, gender, age, and number of co-op work terms completed.

 

Presenters will share their research approach, methodology, and early findings of the study.  The presentation will conclude with an open discussion on best practices for advocacy and promotion of the significance and added value of co-op education programs on higher learning and long-term career

 

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Session D Monday 3:30-4:30

 

Telephone Excellence – Part II

Presenter: Mary Jane Copps, The Phone Lady

 

Abstract:

This “work” shop is designed specifically for professional co-operative education practitioners and is divided into two sessions, delegates can attend one both session.

 

Discover your unique “phone personality” and learn how to communicate more effectively

with both current and potential employment partners.


Session one will begin with:

*Current phone etiquette guidelines

*How and when to leave messages

*How to work with gatekeepers

*Listening skills that reveal the “body language” of a phone call

 

Session two covers:

*The secrets of “cold calling” – what to say on the phone and when to say it

*How and when to follow up

*When to ask questions and what questions to ask

*How to stay motivated to make one more call

 

The Phone Lady specializes in business communication, specifically using the telephone to “make things happen”. Workshop attendees are more confident on the phone, have more messages returned, develop stronger relationships and have a higher level of job satisfaction.

 

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Session E Tuesday 10:45-11:45

 

CAFCE’S Application for Accreditation Revisited

Presenters: Karen Reimer (University of Guelph), Rocco Fondacaro (University of Waterloo) & Karen McCargar (Wilfrid Laurier University)

 

Abstract:

Accreditation Council members have revised and simplified CAFCE’s Accreditation application so that it is easy to read and requirements are clear. Material for each appendix is identified and forms the basis of a successful application.   Participants are encouraged to review the new application form on CAFCE’s web site before the session and bring a rough draft of their application to the session.  After a brief discussion of the new application, presenters will respond to questions and meet individually with attendees to offer their feedback on draft submissions.

 

The Growth of an Online Community Developed for Work-integrated Learning Students

Presenter: Anita M. Todd, University of Cincinnati

 

Abstract:

This session will discuss the results of as design-based research study to develop an online community for work-integrated learning students at work. Community design was based on Paloff and Pratt’s theory for online community development. The online community was designed iteratively with feedback from faculty, students, employers, and field experts. The community will be demonstrated.  The online community will be used in a second research project to determine its effect on social interaction, collaboration and reflection, which affect learning through work.. This ongoing research project will also be discussed.

 

Monitoring Student Interns on Their Paths of Individual Development Using Web 2.0

Presenters: Benoit Savard & Denis Robert Elias, Université de Sherbrooke & SMA Competence

 

Abstract:

One of the main objectives of cooperative learning is to offer student interns the possibility to acquire practical experience and to develop skills (knowledge, abilities, attitudes, values, etc.) that are pertinent to the profession they have chosen to pursue.

 

In order to ensure that student interns are provided with a structured mentoring and coaching approach in the pursuit of their objectives, a Web 2.0 application has been developed in partnership with the University of Sherbrooke and the firm SMA Compétences. The goal of the application is specifically to allow student interns to structure their reflections regarding their personal development over the course of their internships, and to work on their objectives in real time. The student interns find all the tools and performance aids they will need over the course of their internship program in a single application.

 

The virtual platform for monitoring the paths of individual development of student interns allows supervisors and internship coordinators to follow the evolution of each intern in real time and to provide personalized coaching and support while they develop skills and attain their objectives.

 

The path of individual development of student interns using Web 2.0, an application tailored to the new generation!

 

Co-operative Education and Student Engagement, Recruitment and Retention: methods and early findings from a multi-institutional study in BC

Presenters: Nancy Johnston (Simon Fraser University) & Earl Anderson (BCIT)

 

Abstract:

Student engagement, recruitment and retention in post-secondary institutions are
critical in
today’s economic climate.  This research project was co-ordinated by the Research Committee of the Association for Cooperative Education in BC in an effort to gain a clearer understanding of the relationship between co-op education and institutional student recruitment and retention. This session reports on early findings of this unique multi-institutional research project and explores what implications may be drawn for practice and policy change as well as future research and analysis. This is an interactive session with lots of opportunity for exchange of ideas and perspectives re the co-op model.

 

Note: This session is aimed at those interested in practical implications of the research.

 

Co-op for Elective Credit at your University

Presenter: Shawn Read, Thompson Rivers University

 

Abstract:

Experiential Learning is a critical element to the development and success of modern day university students.  For over 15 years, the Co-operative Education program has been an integral part of the educational experience that students enjoy while attending Thompson Rivers University.

 

To enhance experiential learning through co-op education, faculty members of the TRU Career Education Department have worked together for two years to further develop the co-op program by offering Co-op for Credit to its students. In September 2010, TRU Co-op students will be able to count co-op for elective credit.

 

Presenters will describe the process and share how the TRU Career Education Department was able to change the Co-operative Education Program from a non-credit program to a credit program at Thompson Rivers University in Kamloops, BC.

 

The presentation will focus on how to start the process, how to achieve acceptance within the academic community of the institution, and how to gain approval from faculty councils and Senate.

 

The presentation will conclude by discussing the pros and cons of making such a move to the credit system and how it will impact the co-operative education program at your university.

 

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Session F Tuesday 1:45-2:45

 

INTRODUCING cafce'S sTATISTICS DATABASE

Presenter: Mr. Kevin Rolston, Langara College

 

Abstract:

CAFCE member institutions are already beginning to enter data in the new CAFCE Statistics Database. This database will provide us with the concrete numbers we need for lobbying for support of co-op within our institutions or with governments. Now, before you pick up the phone to call the CAFCE office to ask “how many,” you can look at the numbers yourself! In this session, you will learn what statistics we plan to collect, when and how they are entered in the database. The presenter will also demonstrate how to access reports for your information and research. Real data will be reviewed.
 

This session is for potential institutional stats editors, managers responsible for data collection, number lovers, researchers, people who what to see how CAFCE is growing, and for those who are just curious. At the end of this session, you will appreciate the value of the database and what your institution needs to do to enter its own stats and view those of other institutions across Canada.

Working with Diversity
Presenter: Sarah Cameron, University of Victoria


Abstract:
Diversity takes two prominent forms in the Co-operative Education Program at the University of Victoria:  Cultural and Academic.  As a "destination University", 70% of the University of Victoria student population is from outside the region; students in co-op hail from all parts of Canada, and the program also sees a high rate of participation among international students.  As a Placement Coordinator, I serve 11 different programs, encompassing over 30 academic areas.

 

The academic diversity between areas such as Law, Sciences, Humanities and Fine Arts is vast and adds additional challenges and learning opportunities for our students.  In the face of an increasingly global economy, limited resources and with increased co-op participation among students, many strategies have been developed to serve our culturally and academically diverse students.  In conjunction with fellow co-op practitioners, faculty representatives and student services, I deliver specialized and targeted programming.  In this workshop, I will share some of my successful strategies used to recruit, engage and retain an increasingly diverse student population.

 

Growing Competencies Through E-Portfolios

Presenters: Sally Gibson & Michelle Strenkowski, Vancouver Community College

 

Abstract:

This workshop builds on the notion that e-portfolios can be used as a teaching tool to promote the development and use of Human Resource Development Canada’s Essential Skills. Further, that collecting and reflecting upon artefacts teased from course assignments and previous work experiences, underpins the use of e-portfolios not only for co-op job placements, but also to pursue other endeavours such as professional development opportunities, acceptance into advanced education programs, etc.  Recognizing that a major focus in our diploma and degree programs is on reflective practice, enables us to expand upon the use of e-portfolios not only as downloadable warehouses of artefacts and reflections, but also as vehicles that can be used to transform and/or replace more traditional forms of work term reports.

 

SHIFTING Positionality IN COOPERATIVE EDUCATION:  A SELF-STUDY OF ENABLING BUY-IN

Presenter: Jeela Jones, University of Ottawa

 

Abstract:

This presentation reports on the findings of a study that explored my experiences of enabling buy-in to the shifting positionality at the University of Ottawa Cooperative Education Programs from a placement-focused to a learning-focused organization. For this study I followed a self-study methodology to answer the research questions, How am I enabling buy-in to the Cooperative Education Programs' shifting positionality? What do my enabling behaviors reveal about co-op's shifting positionality and for the larger community of co-op institutions? I gathered data by journaling anticipatory, contemporaneous, and retrospective reflections of my efforts to achieve buy-in to the shift from a placement to a learning focus. My journal entries were shared with Dr. Ruth Kane, a critical friend, who provided critical commentary. The themes that emerged include being a change agent, talking often and early on, becoming a leader, and utilizing self-study.

 

The Evolution of the Work Term Report

Presenters: Scott Daniels & Sonya Horsburgh, Mount Saint Vincent University

Abstract:
Research suggests students to do not always see the value in writing work term reports. Nor does writing these reports guarantee a meaningful reflection or analysis of their co-op experiences.


We will present alternatives to the work term report, specifically, portfolios and reflective seminars. This will include presenting our student guidelines and faculty evaluation tools, as well as sharing actual project examples. We will also provide a summary of our survey asking students to compare their experiences with these new projects to the work term report.

 

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